Network Support

AMI Smart Support

Recent studies attribute 50+ hours lost each year, per employee, due to IT related issues.   93% of those issues could've been addressed before becoming problems.   The fact is most IT providers profit when you have a problem, not when things are working as they should.   Outages and calls to an IT professional when your system is down can cost your business money and time.   Wouldn't you rather pay a monthly, predictable price to keep your network safe before a problem occurs?

AMI provides ongoing IT support to keep your network healthy. Routine maintenance eliminates unpredictable support costs and company downtime due to IT related issues.

Ongoing Support with AMI includes:

Server/Network Management:

• Windows support and proactive maintenance
• Monitor your systems and troubleshoot when alerts arise
• Provide ongoing virus checks and event logs
• Check and patch security holes
• Verify backups
• Manage hubs, switches and network devices

Desktop Support:

• Deploy updates to software
• Update virus definitions and service patches
• Perform desktop tunings
• Support third-party products
• Provide end-user technical support

Security Management:

• Proactive firewall maintenance and troubleshooting
• Maintain logs of intrusion attempts
• Ongoing filters for bugs, spyware and other threats
• Monitoring of email for spam and viruses before they affect the system

For addtional information: email or call (877) 262-2900