Testimonial: Geneva Chamber of Commerce

“The Geneva Chamber of Commerce is extremely happy with the support and customer service offered by AMI Communications, Inc. For many years, we were all working in multiple versions of software and on different hardware set-ups, which at times required AMI to wear several “version hats”. Whether the situation could be handled by a phone call or if a visit was needed, AMI was always able to assist us quickly, efficiently and professionally. One of the biggest benefits that we utilize is AMI connecting to our desktops remotely, which alleviates us, having to try and expound on a tech issue over the phone. All of the guys in the tech support department are outstanding, even when we use words to describe an issue that aren’t exactly in a dictionary. The staff would not close the ticket until a solution had been found, at times having to work after hours for the resolution.

“When the time came to either upgrade our hardware and software or implement Cloud Computing, we had the trust and confidence in AMI to discuss the pros and cons of each. Cloud Computing was the choice for us and we couldn’t be happier with the decision. From start to finish of the conversion, AMI was outstanding. Randy Sutherland listened to our concerns and special instances we each had. Transferring our files was organized and the new interface was patiently explained to us. As with anything new, there have been growing pains. However, based on our past success with AMI, we knew our experience with tech support would be positive and our hiccups would be handled.

“Every business today needs technology to survive. Seeking outside IT support services is not always necessary, but if you do, then trusting and feeling confident with your choice is absolutely necessary. AMI initially provided us with remote desktop support which has now evolved into the implementation of Cloud Services. AMI Communications has been an excellent partner to the Geneva Chamber of Commerce and I would be happy to recommend them to other business customers.”

Laura Rush
Communications Manager
Geneva Chamber of Commerce